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Friday, February 22, 2019

Care Values and Communication in a Hospital setting Essay

The cover values atomic number 18 a set of rules and guidelines that all(prenominal) care practitioner has to follow in order to pull up stakes service to their clients. The overall aim of the standards is to improve clients case of conduct by ensuring that each person gets the care that is most appropriate for them as an single. The three main care values are Confidentiality, Equality and transmutation and Individual rights and beliefs. By achieving these care values we localise away improve the quality of care and allow all tolerants to be treated as an case-by-case with respect.Slide division.net (2012) http//www.slideshare.net/j.slack/what-is-the-care-value-base (Accessed 22 January 2013)Confidentiality is an important principle in health and social care as it imposes boundaries on the amount of personal tuition and data that stop be disclosed without consent. Confidentiality is where a person disclosing personal information expects their secrecy to be protected, s uch as in a relationship of trust. up to now in some situations confidentiality goat be countered, when there is public am wont in others being protected from harm.UCeL (2012_ http//www.ucel.ac.uk/rlos/confidentiality/ (Accessed 22 January 2013)Confidentiality is very important because as healthcare workers our ability to correctly diagnose and treat our patients depends on get a correct medical and social history, and having our patients trusts us. If a patients feels that the professional would share this information they may not give them the truth and without that important information they could make the wrong diagnosis and wrong treatment.Yahoo answers (2012) http//uk.answers.yahoo.com/question/ index finger?qid=20070820014312AAuFE9q (Accessed 25 January 2013) Confidentiality bear be use in oral parley in a hospital setting, For case if a patients approached their GP intimately a private and embarrassing problem they would be expected to face that patient respect and not to share the information given with anyone else. An vitrine of a time where this could be shared is if their GP wanted to send them for tests and had to inform a specialiser about their condition. Another type of confabulation is written this could be used to promote confidentiality as all news report based records must be locked away in a register cabinet and only be annoyed by those authorised to. Also to entre your own records you must write a letter and wait flattery for this.Also for documents written on the computer there are sundry(a) passwords and back up options for if the server goes down or a records is deleted. An lawsuit of how confidentiality butt joint be used in computerised communication would be having passwords and self-regulating locks on staffs computers and email accounts so only they can access their own patients information and no other members of staff or unauthorised persons. The last type of communication is specialist one example of how th is can be used in confidentiality is if a person has hearing barriers and has to use point out wrangle to communicate with their desexualise. If their doctor is giving those results or information on their health and has to use sign language they may need an interpreter and the patients may want to use a quiet and enclosed room with the blinds shut just in case anybody else can see the sign language being used and bring ins it. Another care value is Equality and Diversity.This means treating everyone equally heedless of their colour, age, gender, ethnicity, sexual orientation, disability etc. This is different to treating people the same as different people have different needs, so individuality should be taken in to account. For example, it would not be equal treatment to provide two different people with information about the services on hand(predicate) written in English, if one of those people spoke another language and could not understand English. Wiki.Answers (2012) htt p//wiki.answers.com/Q/What_does_equality_and_diversity_mean_in_health_and_social_care (Accessed 22 January 2013) We live in an increasingly diverse society and need to be sufficient to respond appropriately and sensitively to this diversity. Learners in the healthcare setting will reflect this diversity nigh gender, race and ethnicity, disability, religion, sexuality, class and age.Successful implementation of equality and diversity in all aspects of work ensures that colleagues, staff and students are valued, motivated and treated fairly. capital of the United Kingdom Deanery (2012)http//www.faculty.londondeanery.ac.uk/e-learning/diversity-equal-opportunities-and-human-rights/what-is-equality-and-diversity (Accessed 25 January 2013) One example of how Equality and Diversity can be used in oral communication in a hospital setting is that a doctor would speak differently to a child than they would to an adult as children may not be able to understand some of the information they a re being told if they used full-grown words and medical jargon. Doctors should likewise use a slower grounds and soft tone when speaking to younger patients and ask them regularly if they understand what is being said although they normally have a parent or guardian to accompany them. An example of how Equality and Diversity can be used in written communication would be if a patient cannot read or speak English they may have to seduce leaflets in their language so they understand their condition or ailment and what treatment is needed more clearly.An example of how Equality and Diversity can be used in computerised communication would be having audio descriptions and talking pages on the NHS website so that people with sight barriers can still access the information they have to offer. The last type of communication is specialist and an example of how this can promote equality and Diversity is if a patient doesnt speak English they may need a translator to function the patient in talking to the doctor and to assist the doctor analyze the patient. This allows the patient to get the medical attention they require and are entitle to without them learning a second language which makes them equal but also individual.Individuals rights and Beliefs means being treated as an individual according to our own needs, every individual wants to be treated fairly, in the care area it is of the utmost importance that a service drug user is treated fairly and also treated with love, care and respect. The individual rights are respect, choice, dignity, protection, and equality, access to information, non-discrimination, and effective communication. They also have the right to their own beliefs and a doctor must respect a patients beliefs and choices when treating them. Wiki.Answers (2012) http//wiki.answers.com/Q/What_is_individual_rights_in_health_and_social_care (Accessed 22 January 2013) When working within a health and social care sector based environment is to ens ure that each service user feels that they can trust you as the service provider.

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